Privacy Policy

USA Ink Supply ("we," "us," or "our") operates the website at www.usainksupply.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us in any way.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information

When you place an order, create an account, or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through Square -- we do not store your full card details)
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or search terms
• Device identifiers

We use the information we collect for the following purposes:

• Process and fulfill your orders, including shipping and payment processing
• Send order confirmations, shipping notifications, and delivery updates
• Communicate with you about your account, orders, or customer service inquiries
• Send promotional emails about new products, special offers, or other information we think you may find interesting (with your consent)
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website, such as adding items to your cart or completing checkout.

We work with trusted third-party service providers to operate our business. These providers only have access to the information necessary to perform their services and are obligated to protect your data:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Order records and transaction history are retained for a minimum of 7 years to comply with tax and accounting obligations
• Account information is retained for as long as your account remains active
• Email communication preferences are retained until you unsubscribe
• Analytics data is retained in aggregated, anonymized form

If you request deletion of your account, we will remove your personal information within 30 days, except where retention is required by law.

We take the security of your personal information seriously and implement appropriate technical and organizational measures, including:

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.